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Conditions of Sale

These Conditions of Sale govern the sale of products by 5C-Basic GmbH & Co. KG to you.

Please read these conditions carefully before placing an order with 5C-Basic GmbH & Co. KG. By placing an order with 5C-Basic GmbH & Co. KG, you signify your agreement to be bound by these conditions.


Your order is an offer to 5C-Basic GmbH & Co. KG to buy the product(s) in your order. When you place an order to purchase a product from 5C-Basic GmbH & Co. KG, we will send you an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send e-mail confirmation to you that we've dispatched the product to you (the "Dispatch Confirmation E-mail"). Your contract is with

5C-Basic GmbH & Co. KG
Stauffacherweg 16
D-04129 Leipzig
Register number: HRA 16234
Register court: Amtsgericht Leipzig


As a consumer (any natural person who concludes a legal transaction that is for neither commercial nor self-employment purposes) you can cancel your contractual statement within fourteen days in writing (e.g., by letter, Email), without stating any reason, or by returning the goods. The period begins on the day on which you receive these cancellation instructions in writing, but not before you, or another recipient named by you, have received the goods (for repeat deliveries of similar goods: not before receipt of the first partial delivery) and not before the seller has fulfilled his duty to inform in compliance with section 246 § 2 in conjunction with § 1 subsection 1 and 2 EGBGB as well as having fulfilled his duties according to § 312g subsection 1 clause 1 BGB in conjunction with section 246 § 3 EGBGB.

Punctual sending of the cancellation notice or the goods suffices to ensure the cancellation deadline. Cancellations are to be sent to:

5C-Basic GmbH & Co. KG
Stauffacherweg 16
D-04129 Leipzig

Consequences of cancellation

If the cancellation is effective all goods and services received by both parties are to be returned and if applicable to refund the value of any use (e.g. interest). If you cannot return the received goods (either as a whole or partially) or if you are only able to return the goods in an impaired condition, you must make a substitution in value as applicable. For the surrender of goods, that does not apply if the worsening of the goods can be attributed to its inspection – approximately comparable to a similar inspection in a retail store.

Furthermore, you may avoid any duty to provide compensation for any deterioration of the goods caused by the intended use, by not using the goods as your own property and refraining from all actions that may affect its value. Goods that can be packaged are to be returned at the risk of the seller.

You have to bear the cost of return delivery, if the delivered goods correspond to the ordered goods and if the price of the returned goods does not exceed 40 euros, or if the goods are priced higher and you have not provided an equivalent for the goods or any contractually agreed partial payment at the time of cancellation. Otherwise, the return is free of charge for you. Goods that cannot be packaged will be collected from you. Obligations to refund payments must be met within 30 days. For you the period begins with the date of sending the cancellation notice or the goods, and for the seller with the date of its receipt.

Exclusion of cancellation right

The right of cancellation does not, amongst other things, apply to the delivery of goods that are made to customer specifications or clearly custom-tailored to personal needs or, due to their nature are not suitable for return delivery or may spoil quickly or would exceed their expiration date.


All prices are inclusive of legally applicable VAT.

We list availability information for products sold by us on the website including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable.

Please note that unless otherwise stated on the website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

Despite our best efforts, items in our catalogue may be mispriced. We will verify pricing when processing your order. If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.


Unless expressly indicated otherwise, 5C-Basic GmbH & Co. KG is not the manufacturer of the products sold on this website. While we work to ensure that product information on our website is correct, actual product packaging and materials may contain more and different information to that displayed on our website. All information about the products on our website is provided for information purposes only. We recommend that you do not rely solely on the information presented on our website. Please always read labels, warnings and directions provided with the product before use.


When ordering products for delivery outside of the EU you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from 5C-Basic GmbH & Co. KG, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.


5C-Basic GmbH & Co. KG and its affiliates will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when the contract for the sale of products by us to you was formed.

The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.

Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your right to have the products sent to you within a reasonable time. If the delay occurs before the products are dispatched you may cancel your order at any time prior to dispatch.


These conditions are governed by and construed in accordance with the laws of Germany, and the application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts of the District of Leipzig City, which means that you may bring a claim to enforce your consumer protection rights in connection with these Conditions of Sale in Germany or in the EU country in which you live.


We reserve the right to make changes to our website, policies, and terms and conditions, including these Conditions of Sale at any time. You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time that you order products from us, unless any change to those terms and conditions, policies or these Conditions of Sale is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.


If you breach these Conditions of Sale and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Sale.


We do not sell products for purchase by children. If you are under 18 you may only use Bit-Card.de with the involvement of a parent or guardian.


Bit-Card.de is the trading name of 5C-Basic GmbH & Co. KG. Our contact details are:

5C-Basic GmbH & Co. KG
Stauffacherweg 16
D-04129 Leipzig
Register number: HRA 16234
Register court: Amtsgericht Leipzig
VAT Registration Number: DE273901735

About Us

The 5C-Basic GmbH & Co. KG was founded in 2010 with headquarters in Leipzig. We have been fascinated by the Bitcoin since 2012 and in the beginning of 2013 we implemented the project Bit-Card.

legal information

Feel free to contact us if you have any problems.

Company 5C-Basic GmbH & Co. KG
Address Stauffacherweg 16
04129 Leipzig, Germany
Email support@bit-card.com
Register Court AG Leipzig, HRB 26544